Refund Policy

Thanks for shopping at Bazhen Official.
All goods sold are non-exchangeable, non-returnable and non-refundable.
 
All goods sold are non-refundable except:
1. Failed Delivery
 
Proceed for refund including shipping fee paid during the purchase if all of the products from same order are being refunded. If only a few of products from the same order needs be refunded, then the shipping fee paid during buyer purchase will not be refunded.

All goods sold are non-exchangeable and non-returnable except:
1. For wrong delivery by Bazhen Official
2. For damaged goods during delivery.
 
We are sincerely apologies if we have delivered the wrong item not as per your order confirmation and please contact us at [email protected] within 24 hours of goods receipt.

(The management of Bazhen Official reserves the right to change the term & conditions without prior notice.)